Integration Cloud

ADAMOS Integration Cloud

Enterprise application integration (EAI) and service-oriented architectures (SOA) have been important pillars of the integration strategies of many companies. But the typical application landscape has changed in a way that it now most often includes systems of engagement managed in the cloud.

ServiceNow® for IT service management or SAP Cloud 4 Customer® for customer relationship management are only two examples of common SaaS offerings which are used by companies to successfully operate their business. Successful cloud adoption requires that these new cloud apps are integrated and weaved into the existing application infrastructure. Using the before mentioned two applications, a desired integration scenario would be to transfer customer contacts from SAP Cloud 4 Customer® to ServiceNow® to have the latest contact details available when new support incidents arise from issues identified in production processes.

Application Connectors

The Integration Cloud module provides out-of-the-box connectivity to SaaS applications such as Salesforce®, ServiceNow®, SAP C4C®, and Microsoft Dynamic CRM®. In total there are over 40 of such pre-configured connectors available. In addition, you can also easily integrate through the generic REST, SOAP, and OData v2/v4 connectors as well as incorporate and manage files with the FTP/FTPS connector. Therefore, when using the Application Connectors cloud integration is a matter of a few configuration steps rather than coding.

Graphical Integration Scenario Development

Integration Cloud features a browser-based user interface with wizards for guided development which are particularly suitable for less technical business users. The graphical programming languages, which is influenced by Scratch developed at the MIT Media Lab, allows development of both simple and complex integration scenarios in a drag-and-drop approach.

Lift & Shift

Integration Cloud allows you to package existing integration building blocks developed using the Integration On-premise module as Docker images and upload them to the Integration Cloud repository. Once uploaded, the integration building blocks can be incorporated into integration scenarios developed in Integration Cloud. This allows to increase the degree of re-use of existing integration assets and speed up development and time-to-market of new integration scenarios.

Hybrid Integration

When combining the Integration Cloud module with the Integration On-Premise module, then you can easily establish reliable and secure cloud-to-on-premises integrations, for example to transfer new service requests from ServiceNow® to SAP ERP. Since connections are always initiated from the on-premise installation to the managed service in the cloud, there is no need to open an inbound firewall port which significantly increases network security.

Monitoring and Dashboards

Integration Cloud gives you real-time insights into the execution and behavior of your integration scenarios. Dashboards visualize performance details such as the success rate and response times. For development and testing purposes you can log and audit individual attributes of your processed data sets. Alert rules allow you to notify integration scenario owners in case the execution for example failed or completed with errors.

Multi-stage Application Life-cycle

Integration Cloud provides multiple stages to provide an individual environment for different phases of the application life-cycle, such as for example development, test and production. To support the life-cycle process, you can promote your application accounts and integration scenarios from one stage to another. Hence, you have full support for working on and operating different versions of your integration solutions.

Good to know

In contrast to the Integration On-Premise module, the Integration Cloud module is designed for so called “citizen integrators”, that is non-technical business users who know their integration needs and want to establish information exchange between cloud applications on the one hand side as well as cloud applications and on-premise applications on the other hand side without the support of IT.